Citrix: Symantec Tamper Protection Alert & CPU Utilization Management Executables

De volgende symptomen kunnen optreden:

Symptoms

One or more “SYMANTEC TAMPER PROTECTION ALERT” error events are written by Symantec Antivirus to the Application log. These messages are usually paired with a “CPU Utilization Management cannot manage process <PID>” warning event written by CTXCPUUtilMgmt to the Application log.

An example Symantec Antivirus event is as follows:

Log: Application
Type: Error
Source: Symantec Antivirus
Event: 45
Description: SYMANTEC TAMPER PROTECTION ALERT
Target: C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
Event Info: Open Process
Action Taken: Blocked
Actor Process: C:\Program Files\Citrix\Server Resource Management\CPU
Utilization Management\bin\ctxcpusched.exe

An example CTXCPUUtilMgmt event is as follows:

Log: Application
Type: Warning
Source: CTXCPUUtilMgmt
Event ID: 1542
Description: CPU Utilization Management cannot manage process <PID>.
Windows system message: 0x5.

The two events are associated by the PID in the CTXCPUUtilMgmt event and the PID of the Target in the Symantec Antivirus event.

Zie CTX113486 voor meef informatie