De volgende processen kun je het beste uit de HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run verwijderen. Zodra dit is gedaan worden deze processen niet meer in elke user sessie gestart en dat scheelt weer in het resource verbruik.
| Process | Info |
| ccApp | Symantec Common Client User Session Process. ccApp calls the different program features in the Symantec products and makes sure that those programs are running, such as the Auto-Protect and E-mail Scanning mechanisms. |
| vptray | Symantec Gold Shield Tray Icon. This is the Taskbar Icon and User Interface. |
De poster op http://www.jhouseconsulting.com geeft nog de volgende tips mee
| Tip | Description |
| 1 | Scan local drives only. DO NOT scan network drives. |
| 2 | Only scan "Incoming" files (ie. write events). |
| 3 | Exclude the pagefile(s) from being scanned. |
| 4 | Exclude the "%ProgramFiles%\Citrix" folder from being scanned (the heavily accessed local host cache and Resource Manager local database are contained inside this folder). |
| 5 | We would recommend excluding the Profiles ("%SystemDrive%\Documents and Settings") folder, as well as the Print Spooler (%SystemRoot%\System32\spool\PRINTERS) folder. |
| 6 | If you do not exclude the Profiles, then exclude the user‘s Presentation Server Client bitmap cache ("%UserProfile%\Application Data\ICAClient\Cache" or "%AppData%\ICAClient\Cache") used for ICA pass-through connections by the locally installed PNClassic and PNAgent. |
De bovenstaande tips kun je het beste instellen op een los staande antivirus group in Symantec System Center
Daarna kun je bij Exclusions de verschillende folders excluden.
Mocht je de Citrix Edgesite Agent op de Citrix server draaien, dan kun je het beste het volgende document nog even na te lopen: CTX111062
Bron: http://www.jhouseconsulting.com/articles/antivirus_strategy_for_citrix_servers.html
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